We are a brand new set of independently owned retail stores located within the exciting Turning Stone Resort Casino. Featuring four separate retail spaces we offer customers many options for men's & women's clothing as well as jewelry and accessories. This opportunity will offer our employees a chance to work in a fun environment and positive culture. Our new hires will be offered employee discounts on merchandise for personal use and gifting.
Are you fun, positive, respectful, passionate, and truly understand what excellence in customer service is all about? If this describes you, do not hesitate, apply for the Store Manager position because you are exactly who we are looking for!
Sales
- Lead efforts to meet selling plans
- Coaching in the moment to meet business results and to deliver an exceptional customer experience.
- Set and communicate goals with associates at the beginning of each shift.
- Manage Call-ins/ Call-offs to maximize the efficiency of floor coverage.
Customer Experience
- Ensure the store and associates deliver an exceptional shopping experience
- Address customer concerns to maintain positive experiences
- Ensure the store is kept full & abundant of merchandise while maintaining brand standards.
- Foster brand loyalty to promote repeat clientele.
Operations
- Lead inventory management
- Oversee daily floor set and visual walk-through
- Perform opening and closing procedures
- Ensure policies and procedures are followed by team members
- Incorporate Loss Prevention and safety into team communication daily
Personnel
- Coach and direct associates to maximize sales plan
- Onboard new associates and continually train existing team members with brand standards and product knowledge
- Set and implement selling goals to associates to reflect a strong selling culture
- Proven ability to drive sales results
- Excellent communication skills
- Ability to coach associates whenever needed
- Sales management experience
- Available for varied weekly shifts including: Weekend, Closing, & Holiday Shifts
- Flexible availability needed due to business needs
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.